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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11380 reviews)

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4.83

Based on 11,380 reviews, last reviewed 24th Sep 2026

170000% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

SATISFIED We have been with Saga for 6 years and find thm very helpful Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11380)

Good customer service

Telephone calls answered promptly. Polite and helpful staff. Easy to renew my policy and fairly competitive. Reviewed on: 26th September 2025

Helpful and easy to deal with.

Helpful, claims straight forward good website. Reviewed on: 26th September 2025

A good policy at a good price

I used compare the market or similar and Saga beat all their quotations Reviewed on: 26th September 2025

Spoke to a lovely lady in customer service, got a gr...

Spoke to a lovely lady in customer service, got a great price for my Car Insurance, I will be looking at house & travel insurance when the ones I’ve got in place runs out Reviewed on: 26th September 2025

I have insured my car with saga for many years, extr...

I have insured my car with saga for many years, extremely competitive price & fabulous customer service too (easy to contact), I have recommended them to friends & family. The brand is just quality & gives assurance. Reviewed on: 26th September 2025

Love Saga insuring my car

Good information about cover, very reasonable cost. Love getting the Saga news covering a huge range of topics, most of which are highly relevant to me. Reviewed on: 26th September 2025

Efficient,and effective service.

Efficient,and effective service. Good value for money car insurance Reviewed on: 26th September 2025

Outstanding service

I have been a SAGA customer for over 10 years. Throughout this time I have dealt with several staff members and each one has been excellent - from providing quotes to having to make a claim on my policy last year. I would recommend SAGA wholeheartedly! Reviewed on: 26th September 2025

Super efficient, extremely prompt written confirmati...

Super efficient, extremely prompt written confirmation provided with a FEW days which is amazing thank you so much more than happy, happy to constantly recommend Saga to friends, family and anybody who cares to listen to my singing your praise Reviewed on: 26th September 2025

Excellent service and all ways helpful.

Excellent service and all ways helpful. Reviewed on: 26th September 2025

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