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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Telephone response is always helpful and courteous

Telephone response is always helpful and courteous Reviewed on: 15th August 2025

helpful,

Clear, information was very helpful, resolved the questions I had, please with the out come. Reviewed on: 15th August 2025

My annual premium came down instead of up

My annual premium came down instead of up Reviewed on: 15th August 2025

Dealing with the call handlers is always easy they a...

Dealing with the call handlers is always easy they are always helpful and pleasant. Reviewed on: 15th August 2025

Poor service, poor value

Had letter from police saying car uninsured but I insured it with Saga last April and was given policy number. But Saga failed to insure it! I dread to think what would have happened if there had been an accident. It is now insured with Saga but not good value. Reviewed on: 15th August 2025

I have for many years been a customer of SAGA,

I have for many years been a customer of SAGA, purchasing their car and home insurance if I had to call them I was always treated with the utmost courtesy and the replies to my questions gave me a sense of confidence that the staff are on top of their game Reviewed on: 15th August 2025

BEST QUOTE EVER

I called customer service to see if there was any movement on the price they had quoted in writing. I was offered a deal that I immediately accepted. Reviewed on: 15th August 2025

Good value Good cover Good piece of mind

Good value Good cover Good piece of mind Reviewed on: 15th August 2025

The Human Touch.

It is always reassuring to discuss car insurance,[and motoring accidents] with an actual human being, as they are so pleasant and helpful, and certainly know how to give the customer the necessary information that the customer needs. Reviewed on: 15th August 2025

Easier to budget for.

I like the 3 year fixed premium that Saga offers. Makes renewal and budgeting much easier. Reviewed on: 15th August 2025

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