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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always available for sensible advice.

Always available for sensible advice.Respond rapidly to enquiries. Courteous and excellent team. Best quote I received for insurance Reviewed on: 15th August 2025

Very Happy

I have had my car insurance for several years with Saga and my change of car in April was very quick and very informative and covers all I need. Reviewed on: 15th August 2025

Renewal of car indurance

My initial renewal was too much but I rang saga c/svs and spoke to an adviser. At first when she told me she was in Africa I thought oh no but she was absolutely brilliant, knowledgeable and her English was impeccable Reviewed on: 15th August 2025

3 years in row of very competitive car insurance pre...

3 years in row of very competitive car insurance premiums. Thank you Reviewed on: 15th August 2025

Very helpful company and listen to your needs

When having to change over the car policy it was very straightforward very helpful in telling me what I had to do and no stressful as some companies you go round in circles but very happy with saga insurance that’s why we have been with quite a few years. Reviewed on: 15th August 2025

Very professional and attentive.

Very professional and attentive. Helpful, nothing too much trouble to explain. Staff always cheerful and interested in helping. Feel like your call matters and you're in good hands. Reviewed on: 15th August 2025

It suits my needs at a good price.

Very good value for money for a driver of my age. Provides assistance within a small distance of home generally the area in which I drive, for a reasonable cost. Gives me a better price for having restricted mileage. Reviewed on: 15th August 2025

No nonsense insurance

100% experience no fuss everything easily understood very efficientl Reviewed on: 15th August 2025

Been with Saga for many years - says it all!

Been with Saga for many years now because they give value for money, quick to respond to phone calls - lovely professional staff who try their best to deal with queries. Reviewed on: 15th August 2025

Excellent value

So easy to arrange my car insurance, and great V.F.M. Reviewed on: 15th August 2025

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