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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Great service

Saga never have let me down if I have a a simple question or a important one they are more than helpful and happy to go that extra mile for you Reviewed on: 15th August 2025

It's refreshing to accept a renewal.

It's refreshing to accept a renewal Reviewed on: 15th August 2025

Great value when we renewed .

Great value when we renewed our car insurance with a helpful phonecall Reviewed on: 15th August 2025

Good responsive customer service is a plus for Saga...

Good responsive customer service is a plus for Saga customers, offered alongside premiums that compare well with other providers. Reviewed on: 15th August 2025

Honest, reliable service

Quote process was clear and easy to follow, really impressed by quote offered which remained the same when I came to pay Reviewed on: 15th August 2025

All ways supportive

Always supportive, good price what more do you need. Reviewed on: 15th August 2025

Good prices for renewals, happy with level of cover...

Good prices for renewals, happy with level of cover for price paid. Reviewed on: 15th August 2025

Excellent service all round

Easy to discuss quotes, problems, amendments etc Reviewed on: 15th August 2025

Updating car insurance to an EV

Updating my car insurance to change to an EV was an easy and straight forward process made easier by the ability to speak to a member of the SAGA team. With so many 'conversations' with organisations being via 'online chat' it was refreshing to speak a person who could made the necessary changes to my insurance cover. Reviewed on: 15th August 2025

No Hassle with Saga.

Had a small bump awhile back saga dealt with from start to finish with no hassle. Reviewed on: 15th August 2025

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