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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Competitive price, fixed for 3 years.

Competitive price, fixed for 3 years. Easy to communicate with if or when necessary. Reviewed on: 28th September 2025

Depends on who you speak with, some agents are more...

Depends on who you speak with, some agents are more helpful than others, also I would have expected Saga being UK based not South Africa. I was changing my car and was not too happy with the new price so used comparison sites which were a better price, got back to a different agent at Saga and were very helpful and nearly matching the cheaper price so stayed with Saga ( why could I not been offered the price when first called) Reviewed on: 28th September 2025

Good value insurance.

I am over 80 and my renewal with NFU had increased quite a bit. I reviewed the Web and found that Saga offered an excellent cover with a very competitive price. Very happy with the experience of selecting Saga for my car insurance. Reviewed on: 28th September 2025

Fair price, great customer service.

Fair price, great customer service. Reviewed on: 28th September 2025

Very good

Very good.. I have never had any trouble. Reviewed on: 27th September 2025

Easy to use online.

Easy to use online. Fairer policy pricing esp for existing customers Reviewed on: 27th September 2025

Telephone conversation with a human who understood m...

Telephone conversation with a human who understood my specific needs and patiently explained the process in a warm professional manner Reviewed on: 27th September 2025

Good support from experienced, helpful and polite st...

Good support from experienced, helpful and polite staff. Renewals process is stress free and timely. Reviewed on: 27th September 2025

Every customer is important.

Great personal customer service when I had to make changes to my policy. very competitive priced Reviewed on: 27th September 2025

Excellent customer service with the team.

Excellent customer service with the team going the extra mile. Best practice always in ensuring that everyone explains at each and every stage before carrying out any work. Reviewed on: 27th September 2025

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