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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Don’t rip you off easy to get in touch

Don’t rip you off easy to get in touch Reviewed on: 14th August 2025

Quality Insurance at a fair price

I seek quality Insurance at a fair price, Saga delivers this and has excellent service ratings compared to many other insurers Reviewed on: 14th August 2025

Excellent service.

Have had a really good service from Saga car insurance, the customer service is really good & the advisors are really helpful. Earlier in the year my car was hit in a supermarket car park while I was in store, no cctv in the area I was parked & no witnesses, when I called to report the incident the advisor was really helpful & sympathetic &the claim was handled really efficiently. Reviewed on: 14th August 2025

Fantastic service, open and clear advice.

Fantastic service, open and clear advice. Reviewed on: 14th August 2025

helpful and informative

Always very helpful and informative when I’ve called to renew my insurance Reviewed on: 14th August 2025

Great customer service

The prices are competitive and it is so easy to renew with no pressure on you at all, no hard sell, just great service. I had no problem getting through on the phone either, which is so unusual but welcome these days. Reviewed on: 14th August 2025

It was by far the cheapest price for my car insuranc...

It was by far the cheapest price for my car insurance cover last year and the cheapest renewal quote for this year too. Reviewed on: 14th August 2025

Easy to deal with and great value for money

Easy to deal with and great value for money Reviewed on: 14th August 2025

My car insurance was explained well & the quote I go...

My car insurance was explained well & the quote I got was appropriate & I was happy to take it Reviewed on: 14th August 2025

Good explanation of policy and procedures.

Good explanation of policy and procedures. Helpful advice. Quick response times on phone. Reviewed on: 14th August 2025

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