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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11379 reviews)

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4.83

Based on 11,379 reviews, last reviewed 24th Sep 2026

169900% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly, professional and knowledgeable service. Friendly, professional and knowledgeable service. Easy to use website, and great customer helpline Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11379)

Saga are so easy to deal with.

Saga are so easy to deal with, our car policy renews automatically every time, for a two year stretch last time. On comparing prices, Saga were also way ahead so a perfect choice. Reviewed on: 26th September 2025

Definitely recommend

Pleasant helpful staff prompt action when required good prices to choose from. What's not to like Reviewed on: 26th September 2025

Following an incident earlier this year, one phone c...

Following an incident earlier this year, one phone call is all that was required to put everything in motion. The assistant could not have been more helpful and understanding and everything was sorted. Reviewed on: 26th September 2025

Great insurance company

The people I talk to at Saga are always helpful and informative and my car insurance premium has gone down this year, great news. Reviewed on: 26th September 2025

Competitive rates to choose from Staff always polite...

Competitive rates to choose from Staff always polite and willing to the it at your pace and make sure you’ve fully understood Reviewed on: 26th September 2025

Easy to use with very competitive prices.

Easy to use with very competitive prices. Reviewed on: 26th September 2025

Old style service in the electronic age.

Call centre staff have always been very helpful and explained fully policy details. Premiums have always been competitive This is why we now have several policies with SAGA. A further policy will be taken out very soon. Reviewed on: 26th September 2025

Superb Saga

Saga insured me when others wouldn’t despite having >10 years NCB and ZERO Penalty points Reviewed on: 26th September 2025

Very easily to deal with customer care is very good...

Very easily to deal with customer care is very good Reviewed on: 26th September 2025

Always polite to talk to and always very helpful.

Always polite to talk to and always very helpful. Reviewed on: 26th September 2025

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