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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11380 reviews)

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4.83

Based on 11,379 reviews, last reviewed 24th Sep 2026

169900% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly, professional and knowledgeable service. Friendly, professional and knowledgeable service. Easy to use website, and great customer helpline Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11380)

Great service

Very helpful. Always available when I needed to talk to someone about my car insurance. Reviewed on: 26th September 2025

Routinely fine.

Routinely fine. They once dealt well with an accident. Reviewed on: 26th September 2025

Furst class customer service

Fantastic customer service very helpful and knowledgeable Reviewed on: 26th September 2025

Making contact with Saga has always been easy and pl...

Making contact with Saga has always been easy and pleasant. Car insurance is competitive with advisors ready to help with any queries. Reviewed on: 26th September 2025

They take time out to understand exactly what we need

They take time out to understand exactly what we require and give us the best, most cost effective way to insure all 3 of our cars. Reviewed on: 26th September 2025

I HAVE ROAD RECOVERY CONTRACT WITH YOU AND FOUND YOU...

I HAVE ROAD RECOVERY CONTRACT WITH YOU AND FOUND YOUR POLICY VERY EFFICIENT Reviewed on: 26th September 2025

Car Insurance

My husband passed away and the were very helpful and sympathetic. They transferred the car insurance into my name, gave me my husbands protected no claims and gave me a better rate Reviewed on: 26th September 2025

Always lovely friendly customer service on the phone.

Always lovely friendly customer service on the phone. Good pricing but more importantly is the help given if you e had an accident. Reviewed on: 26th September 2025

Very helpful and pleasant to deal with

Very helpful and pleasant to deal with Reviewed on: 26th September 2025

Very good value quote but.

Very good value quote compared to my previous company. Simple to purchase. Reviewed on: 26th September 2025

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