Smart Money People Logo

Saga: Car insurance reviews

4.89
Based on 9,557 reviews, last reviewed 18th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026
Ernest A's avatar
Ernest A

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026
William C's avatar
William C

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very professional and extremely helpful when moving...

5
Very professional and extremely helpful when moving house and reduced my premium . Reviewed on: 14th August 2025

Easy peasy

5
AAA+ no more to say it's that good Reviewed on: 14th August 2025

I know I can trust SAGA to look after me and my car.

5
I know I can trust SAGA to look after me and my car. I am lucky I have not had any issues this year but I have peace of mind for the future of driving my car. Reviewed on: 14th August 2025

Quick and easy to sign up.

5
Very simple process, good value for money and a reputation you can rely on. Reviewed on: 14th August 2025

great cover for the cost

5
Easy website and great cover for the cost Reviewed on: 14th August 2025

We have been insured for 10years and always had valu...

5
We have been insured for 10years and always had value for m9ney Reviewed on: 14th August 2025

Ease of use

5
Easy to use of line , and easy access to cm advisors . Reviewed on: 14th August 2025

Saga gave me a better premium

5
It was easy to insure with Saga and they offered a better rate than my previous insurer Reviewed on: 14th August 2025

My first time using Saga , i went with a name i knew...

5
My first time using Saga , i went with a name i knew and trusted ...Excellent service and would certainly use again,think they do actually care and give a Excellent service thankyou... Reviewed on: 14th August 2025

telephone manner was good and i phoned a few times t...

5
telephone manner was good and i phoned a few times to ask different questions and everybody was great with the answers in the way of explaining the answers. Reviewed on: 14th August 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saga?

  • Stocks and shares ISA

    from Saga 5.00 from 1 reviews
    Saga
  • Life insurance (discontinued)

    from Saga 5.00 from 5 reviews
    Saga
  • Van Insurance (discontinued)

    from Saga 5.00 from 1 reviews
    Saga
    View all products