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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11378 reviews)

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4.83

Based on 11,378 reviews, last reviewed 23rd Sep 2026

169800% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful. Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11378)

Easy to deal with company.

Easy to deal with company. Great customer service Reviewed on: 26th September 2025

Easy company to deal with

Easy company to deal with very competitive prices Reviewed on: 26th September 2025

Customer placed at the beginning, middle and end.

From the beginning of receiving my quote, Saga are extremely good to deal with. I was kept informed throughout the process, ensuring my policy covered my requirements and crucially provided value for money. A highly efficient digital process combined with additional support if required. Excellent organisation that can be trusted. Reviewed on: 26th September 2025

Insurance Scam SAGA

I have been driving and held a car licence 1979, HGV 1983, Motorcycles 1993, Bus and Coach 2023. I gorgeous 3 points on my licence SP30 in 2021. Obtained a price to insure a 2007 Mercedez 320 CLK 3.0 V6. Quote 4 grand. In 1986 to 1993 I had a Rover SD1 3.5 V8. Insurance 300 quid. SAGA absolute rip off 4 grand seriously all my experience no accidents and that's the best you can offer. Absolutely rip off surely this has to be a scam Reviewed on: 26th September 2025

Good efficient service when I needed it!

Good efficient service when I needed it! Reviewed on: 26th September 2025

Competitive Pricing & Good Value Insurance

I've always had competitive pricing with solid insurance. Have also received polite, honest & pleasant telephone service. Reviewed on: 26th September 2025

Excellent value and customer service

Extremely easy to engage, both directly and online Reviewed on: 26th September 2025

good value.

good value.helpful staff on phone. Reviewed on: 26th September 2025

Consideration to Clients

Polite, helpful sends me paper copy, not greedy quote acceptable, has been for several years. Reviewed on: 26th September 2025

The most important aspect is the three years price g...

The most important aspect is the three years price guarantee. The staff were very good and treated me as a person not just as a customer. Reviewed on: 26th September 2025

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