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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Sorted my car insurance really easily

Sorted my car insurance really easily and at far less than my previous providers renewal cost with everything I needed added on. The documents also came by post which is a bonus no more printing out endless pages or finding online files. Reviewed on: 14th August 2025

Great insurance cover for elderly drivers.

Saga provides car insurance at a fair price when other providers refuse insurance to elderly drivers and also provides fixed price cover for three years. Reviewed on: 14th August 2025

After 20 years i have always had a good deal

After 20 years i have always had a good deal Reviewed on: 14th August 2025

Best car Insurance

Saga gave me the best insurance quote for my car which was exactly what I needed. Reviewed on: 14th August 2025

Settled claim with no fuss or drama.

When we damaged the car, they were great with us and settled our claim with no fuss. Reviewed on: 14th August 2025

All staff are always very friendly and helpful.

All staff are always very friendly and helpful. Reviewed on: 14th August 2025

Fantastic, Saga cut 50% off my previous companies r...

Fantastic, Saga cut 50% off my previous companies renewal quote Reviewed on: 14th August 2025

Great cover, fixed 3 year option but price can be a...

Great cover, fixed 3 year option but price can be a little higher than some others. Reviewed on: 14th August 2025

It’s hard to believe I’m at an age when I can use sa...

It’s hard to believe I’m at an age when I can use saga but the quote and customer service has been great so why not Reviewed on: 14th August 2025

Cheapest car insurance with extensive features.

Most cost efficient car insurance quote backed by friendly staff, comprehensive features and willingness to help. Reviewed on: 14th August 2025

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