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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Motor claim

Had my car stolen, the staff were helpful, paid promptly and a fair market price Reviewed on: 14th August 2025

Had someone run into the back of me and SAGA did eve...

Had someone run into the back of me and SAGA did everything from a courtesy car to taking mine away to be repaired. Reviewed on: 14th August 2025

Everything was explained clearly and it was easy to...

Everything was explained clearly and it was easy to get the answers to my questions Reviewed on: 14th August 2025

Top insurance firm.

Always been happy with Saga insurance both car and home. I've only ever had one small claim and it was sorted immediately. I do recommend them to my friends. Reviewed on: 14th August 2025

Had to add recovery, then switch my car over all don...

Had to add recovery, then switch my car over all done in a speedy manner by very polite and efficient staff Reviewed on: 14th August 2025

I found them very friendly and helpful and explained...

I found them very friendly and helpful and explained everything in a way I could understand. Also answered any questions I had. Reviewed on: 14th August 2025

Motor insurance at great price

Easy to set up, it was a great price with extras included Reviewed on: 14th August 2025

happy boy

Saga are very cheap on car insurance for old people Reviewed on: 14th August 2025

I did find it harsh when they wanted to bin my car w...

I did find it harsh when they wanted to bin my car with only 36000on the clock wheel my catalytic converter was stolen Reviewed on: 14th August 2025

Car cover

Like idea of premium fixed for 3 years. Reviewed on: 14th August 2025

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