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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11378 reviews)

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4.83

Based on 11,378 reviews, last reviewed 23rd Sep 2026

169800% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful. Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11378)

Polite, friendly and helpful.

Whenever I need to contact them I know they will listen and help me with anything I don’t understand. They are always polite and friendly. Reviewed on: 26th September 2025

Straight forward & friendly

Straight forward to use website. Friendly, efficient & helpful on the telephone too. Great personal service from someone in the UK - made the world of difference. Reviewed on: 26th September 2025

Very happy

Great experience, hassle free, and excellent price Reviewed on: 26th September 2025

excellent service

My Husband put the wrong fuel in the car. Saga were very professional and helpful. The Garage were going to charge us £2000! But one Saga Car Insurance stepped in the figure immediately dropped to nothing! Reviewed on: 26th September 2025

Cheapest car insurance I could find.

Since taking out my car insurance I haven’t had to make a claim and it was locked in for 3 years without a rise.(when everything around us is increasing .)This comes to an end next year but I’m hoping it doesn’t change by very much. Reviewed on: 26th September 2025

Great service when needed - helpful , knowledgeable...

Great service when needed - helpful , knowledgeable service agents Reviewed on: 26th September 2025

Very pleased with Saga

Used Saga for the first time for my car insurance, found them most competitive and easy to set up. Reviewed on: 26th September 2025

I have been with Sage car insurance for a very long...

I have been with Sage car insurance for a very long time, always satisfied. Reviewed on: 26th September 2025

Great car insurance

Over so many years of dealing with insurance companies it was the best customer service experience. Excellent value of money. I already recommended some of my friends this company. Reviewed on: 26th September 2025

Always there for you.

I have been with saga for a good few years and recently renewed my 3 year fixed price car insurance for another 3 year plan. They have an excellent customer service team, and should the worst happen and you need to make a claim you’re in safe hands. My renewal fee went up this time by a few pounds , but that is now fixed for three years for what is excellent insurance cover at a sensible price. Reviewed on: 26th September 2025

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