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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy insurer

I’ve used Saga for a few years now. I love how simple the experience is and they are helpful, especially as you can speak to someone easily. Cover is fairly priced but I’d like to see more online services. Reviewed on: 14th August 2025

Excellent

Explain everything you need clearly and with patience . So easy to deal with. Highly recommend. Reviewed on: 14th August 2025

Saga offer competitive rates and superb customer sup...

Saga offer competitive rates and superb customer support,if only all insurers could provide the same the industry would be a better place. Reviewed on: 14th August 2025

Great cover at a reasonable price

Great cover at a reasonable price Reviewed on: 14th August 2025

I been with Saga for many years I am happy when I lo...

I been with Saga for many years I am happy when I locked in 3 years prices. This year wasn't option but it was cheaper this year so happy to stay with Saga. Reviewed on: 14th August 2025

I do the 3 year set price very convenient for me bei...

I do the 3 year set price very convenient for me being older. Also have my house insurance I’m happy so far. Reviewed on: 14th August 2025

Saga comunication

Saga are good a communicating with their customers. From renewals to making a claim. Always kept up to date at every stage. Reviewed on: 14th August 2025

Saga made me very grateful in a bad experience.

Saga shows empathy in time of stress, In my time with them, they showed that they cared and were considerate. My experience with them was on the phone or online. Reviewed on: 14th August 2025

Great service

They were so helpful with me after my accident. I had nothing to do Reviewed on: 14th August 2025

Cost was reasonable.

Cost was reasonable, compared to other insurers, but I particularly liked the fixed cost for three years, subject, of course, to t &c. Reviewed on: 14th August 2025

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