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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I have had no problems at all with saga.

I have had no problems at all with saga. Reviewed on: 14th August 2025

Saga simply the best

I was involved in a no fault accident and have to say saga handled the claim superbly from start to finish i hoghly recommend saga to anyone out there looking to insure there car. Reviewed on: 14th August 2025

Of a certain vintage

when we arranged our three fixed price car insurance we are of a certain vintage that are more comfortable talking to a real person. (Thumbs up)Our previous experience on sorting out insurance via the internet did not generate confidence. Reviewed on: 14th August 2025

Just always answered questions quickly and with know...

Just always answered questions quickly and with knowledge Reviewed on: 14th August 2025

Easy to connect to Saga, very polite agents and exce...

Easy to connect to Saga, very polite agents and excellent cover. Reviewed on: 14th August 2025

Problem solvers supreme!

Nothing is too much trouble for the Saga team. If you have a problem Saga will solve it. Always friendly, helpful and professional. Reviewed on: 14th August 2025

Easy insurer

I’ve used Saga for a few years now. I love how simple the experience is and they are helpful, especially as you can speak to someone easily. Cover is fairly priced but I’d like to see more online services. Reviewed on: 14th August 2025

Excellent

Explain everything you need clearly and with patience . So easy to deal with. Highly recommend. Reviewed on: 14th August 2025

Saga offer competitive rates and superb customer sup...

Saga offer competitive rates and superb customer support,if only all insurers could provide the same the industry would be a better place. Reviewed on: 14th August 2025

Great cover at a reasonable price

Great cover at a reasonable price Reviewed on: 14th August 2025

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