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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy to understand paperwork

Easy to understand paperwork, fair pricing Reviewed on: 14th August 2025

First class service

My wife and I have been with Saga motor insurance for a number of years. Their standard of service doesn't change with familiarity, it continues to get better. We have had occasion to need their support and experience in a couple of motoring claims over the years. Saga take all the worry and upset away, the deal with it all, from start to completion, they provide a first class service. We have had no negativity or bad experiences with Saga. Reviewed on: 14th August 2025

Best insurance company I have used

Very helpful when customer service used. The only insurance company that has not tried to rip me off at renewal. Reviewed on: 14th August 2025

Been with Saga for several years and never had any p...

Been with Saga for several years and never had any problems! Very good service Reviewed on: 14th August 2025

Being able to speak to someone helps enormously.

Being able to speak to someone helps enormously. Very good value for money. I am 82 years old. Reviewed on: 14th August 2025

Good experience keeps me updated

Good experience keeps me updated Reviewed on: 14th August 2025

Saga provide an excellent service - very helpful and...

Saga provide an excellent service - very helpful and good value for money Reviewed on: 14th August 2025

Accident.

Excellent service when car was written off in January this year. Reviewed on: 14th August 2025

Found the site easy to use and would recamend to fr...

Found the site easy to use and would recamend to friends and family Reviewed on: 14th August 2025

Simple to use website for quotation and competitive...

Simple to use website for quotation and competitive price Reviewed on: 14th August 2025

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