Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

View other Saga products

4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Friendly efficient service along with good guidance...

Friendly efficient service along with good guidance & advice Reviewed on: 14th August 2025

Good clear and precise pricing together with telepho...

Good clear and precise pricing together with telephone enquiries that are dealt with by staff that are confident and understanding. Very good all round. Reviewed on: 14th August 2025

3 year deal

3 year deal at competitive rates which I found gives me peace of mind as an elderly driver Reviewed on: 14th August 2025

When I had an accident the service was kind,caring...

When I had an accident the service was kind,caring and way above what I expected Reviewed on: 14th August 2025

I love the idea of 3 years at a fixed price, especia...

I love the idea of 3 years at a fixed price, especially in this economic climate! It saves me having to shop around each year for a good quote. Saga are a very reliable company to deal with, and have a good name. id definitely recommend Saga to anyone! Reviewed on: 14th August 2025

Mikes impressed

Reduced fees when renewed, and quick service Reviewed on: 14th August 2025

Customer service at its best.

Customer service at its best. Agent was very professional and helpful, no pressure in making decision. Reviewed on: 14th August 2025

Easy procedure and when I have had to telephone have...

Easy procedure and when I have had to telephone have always been dealt with efficiently and politely. Reviewed on: 14th August 2025

Exactly what it says on the tin.

Good product, fits the needs of older customers perfectly. Reviewed on: 14th August 2025

Ive had to have my windscreen replaced and it all we...

Ive had to have my windscreen replaced and it all went through so smoothly , from the telephone call explaining why , the really helpful person on the other end of the line to the helpful repair people coming out to my home to do the actual windscreen replacement in a couple of days . Everything just flowed so well and all the way through the claim everyone was so very nice . Would highly recommend Saga insurers . Reviewed on: 14th August 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Breakdown cover
from Emergency Assist 2.08 from 31 reviews
Car Insurance
from Bell Insurance 3.12 from 23 reviews
Breakdown Cover
from Co-op Insurance 3.87 from 4 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 771 reviews
Travel insurance
from Saga 4.74 from 1082 reviews
Breakdown cover
from Saga 4.54 from 63 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub