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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great team.

Every time I have had to contact Saga their response time was excellent and their knowledge was spot on. Reviewed on: 27th September 2025

Always answer the phone promptly!

Always answer the phone promptly Reviewed on: 27th September 2025

Excellent Value and Customer Service

My car insurance halved in price when I changed to Saga. When contacting Saga the service has been excellent and what's so good is you don't have to wait in a queue which to me is a big plus. Please keep the human contact going, it's really appreciated. Reviewed on: 27th September 2025

Cannot fault it

Much cheaper than anyone else and no pressure just great service and easy to setup Reviewed on: 27th September 2025

Fair Trade

Being able to insure my car on a fixed price for three years Reviewed on: 27th September 2025

Great Saga

very friendly in comunication and good value for moneygreat Reviewed on: 27th September 2025

Worthy Company for the elderly

We both have our Cars insured with Saga and they are extremely good cover along with being reasonably priced for our age. Reviewed on: 27th September 2025

Motor Insurance/breakdown service

Saga insurance services always contact me in good time before my motor insurance is due for renewal, which gives me time to check if I am getting a reasonable deal and on the whole I do think I am getting a good service from Saga. Reviewed on: 27th September 2025

Saga has great customer service

Quick and easy Tod deal with.Real customer service. Reviewed on: 27th September 2025

Simple & trusted

Simple & trusted, switched a few years ago, competitive, not the cheapest but valued. Reviewed on: 27th September 2025

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