Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

View other Saga products

4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

One happy customer!

Great customer service, informative, helped me find the right level of insurance for my needs. Reviewed on: 14th August 2025

Early reminder to renew and excellent quote

Early reminder to renew and excellent quote Reviewed on: 14th August 2025

awesome service received

All my experience whenever is make phone call , it has been fantastic people talking to you , and the staff are ready to solve your problem Reviewed on: 14th August 2025

Good value at a good price .

Good value at a good price . A great option for over 50s. Reviewed on: 14th August 2025

SAGA Home and Vehicle insurer for many tears...

Been a SAGA Home and Vehicle insurer for many tears as re other Family Members. Reviewed on: 14th August 2025

When I had an accident

When I had an accident the care I received was excellent, I was kept informed throughout the process. Reviewed on: 14th August 2025

Excellent service.

Kept my cover price low for many years and customer services are always polite and professional. Reviewed on: 14th August 2025

I had difficulty renewing my insurance.

I had difficulty renewing my insurance due to my age. Reviewed on: 14th August 2025

Like to be able to talk to a real person...

Like to be able to talk to a real person Reviewed on: 14th August 2025

SAGA are always good value and their staff are lovely

SAGA are always good value and their staff are lovely Reviewed on: 14th August 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from Motorcade Insurance 0.00 from 0 reviews
Car Insurance
from Budget Insurance 3.20 from 14 reviews
Van Insurance
from Autonet Insurance 2.29 from 36 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 771 reviews
Travel insurance
from Saga 4.74 from 1082 reviews
Breakdown cover
from Saga 4.54 from 63 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub