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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I had an accident in my car recently and I cannot fa...

I had an accident in my car recently and I cannot fault the service provided by Saga. Car returned as good as new. Reviewed on: 14th August 2025

My 4th time with Saga insurance.

My 4th time with Saga insurance. Reviewed on: 14th August 2025

Helpful.

Saga were very easy to deal with, and they gave a very competitive quote. I've been with Saga for a number of years and hope to use them again. Reviewed on: 14th August 2025

Very helpful, answered all questions asked, this aid...

Very helpful, answered all questions asked, this aided a more informed choice for home and car insurance. Reviewed on: 14th August 2025

Fantastic service, lovely customer service skills.

Fantastic service, lovely customer service skills. Would recommend to all Reviewed on: 14th August 2025

Smart saga

Fair with the prices and polite when you speak with them Reviewed on: 14th August 2025

Take the stress out of renewing.

Easy to speak to customer services. Friendly, helpful and polite. Good value for money. Reviewed on: 14th August 2025

Checked car insurance with 10 companies

Checked car insurance with 10 companies ,two beat price at reduced cover,been with saga for a few years had a talk with them and got a very good deal Reviewed on: 14th August 2025

Brilliant service excellent customer care

Brilliant service excellent customer care Reviewed on: 14th August 2025

Competitive & Approachable

A very competitive insurer and easy to deal with. Reviewed on: 14th August 2025

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