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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Smart saga

Fair with the prices and polite when you speak with them Reviewed on: 14th August 2025

Take the stress out of renewing.

Easy to speak to customer services. Friendly, helpful and polite. Good value for money. Reviewed on: 14th August 2025

Checked car insurance with 10 companies

Checked car insurance with 10 companies ,two beat price at reduced cover,been with saga for a few years had a talk with them and got a very good deal Reviewed on: 14th August 2025

Brilliant service excellent customer care

Brilliant service excellent customer care Reviewed on: 14th August 2025

Competitive & Approachable

A very competitive insurer and easy to deal with. Reviewed on: 14th August 2025

Can actually talk to a human being who is courteous...

Can actually talk to a human being who is courteous and patient as one muddles through what is wanted. Reviewed on: 14th August 2025

Saga car insurance is the best I have found.

I have had Saga car insurance for many years and have always been happy with the service received. The best part is speaking with a real person and not a computer. Reviewed on: 14th August 2025

Excellent Service

The advisers are always helpful and take into account my personal requirements as an older driver with low mileage and tailor the policy accordingly. It makes the onerous task of sorting out my car insurance an enjoyable experience. Reviewed on: 14th August 2025

Since I chose Saga as my vehicle insurance company,...

Since I chose Saga as my vehicle insurance company, I have reviewed their premiums and compared them with competitors, but they have always been better than the rest. They are flexible in payment terms and ensure that their customers are treated fairly. Every year they give me the option to shop around the market to see if I could obtain a better quote, but I have preferred them to others for the peace of mind. My premiums are fixed for three years and my unclaimed bonus remains intact. Reviewed on: 14th August 2025

Good price and easy to navigate the website

Good price and easy to navigate the website Reviewed on: 14th August 2025

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