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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11376 reviews)

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4.83

Based on 11,376 reviews, last reviewed 20th Sep 2026

84800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Contacted via phone to change credit card details. Contacted via phone to change credit card details. operator was fast and arranged details. Also paid car insurance and managed to get a cheaper deal. Reviewed on: 20th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11376)

Polite and helpful staff

Polite and helpful staff who are well informed and knowledgeable and seem genuine in trying to help you. Reviewed on: 26th September 2025

Hey it’s SAGA

Saga show a complete understanding of a customers requirements, easy to contact , knowledgable, patient, helpful, thorough. If not always the least expensive, always competitive, you can trust them, ask your friends you will be surprised how many people have experienced that feel of confidence “ Hey it’s SAGA “ Reviewed on: 26th September 2025

Usually very helpful on the phone,

Usually very helpful on the phone, Reviewed on: 26th September 2025

Excellent customer service & value

Excellent customer service & value Reviewed on: 26th September 2025

Excellent service and competitive prices

Excellent service and competitive prices Reviewed on: 26th September 2025

Really competitive, very easy to set up

Really competitive, very easy to set up Reviewed on: 26th September 2025

Reputable company

Good communication; reputable company; great quote at my last renewal. Reviewed on: 26th September 2025

A reliable and trustworthy company

Been a customer for some time now and have always received excellent service, the operatives are kind and helpful which makes all the difference. Reviewed on: 26th September 2025

Tailored to your own requirements, i always add extr...

Tailored to your own requirements, i always add extra cover wherever I require it and choose how much excess I want to pay, also adding breakdown cover through saga too. I have recently changed my vehicle and the insurance change was dealt with efficiently and professionally. Reviewed on: 26th September 2025

Allways helpful

Allways helpful, pricy but you get excellent cover and service. Reviewed on: 26th September 2025

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