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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always satisfied with my quote and staff very helpful

Always satisfied with my quote and staff very helpful Reviewed on: 14th August 2025

Flexible

Kindly reviewed annual quotation as had found other providers with similar offering cheaper Reviewed on: 14th August 2025

Courteous and efficient

I have always had courteous and efficient help and advice. Reviewed on: 14th August 2025

Easy to talk to great service good value

Easy to talk to great service good value Reviewed on: 14th August 2025

Car insurance

Very friendly & helpful, thank you. Reviewed on: 14th August 2025

Best value insurance by far and excellent customer s...

Best value insurance by far and excellent customer support Reviewed on: 14th August 2025

Done on line great insuranceso easy.

Done on line so easy. Changed car and talked to an agent, so quick and easy. Reviewed on: 14th August 2025

Excellent Staff and Product

Very helpful staff and good value product. Have used for many years. I have no hesitation in recommending. Reviewed on: 14th August 2025

Great service great price

Been on three year fixed price and this was already good price but having it fixed over three years saved a lot of money also customer services easy to get hold of and easy to understand Reviewed on: 14th August 2025

I appreciate the comprehensive coverage offered by t...

I appreciate the comprehensive coverage offered by this insurance company, as it provides a sense of security. Their communication style is clear and concise, making it easy to understand the policy details. The customer service representatives are helpful and responsive, addressing any concerns promptly. Moreover, the extensive range of covered areas demonstrates their commitment to protecting customers. Overall, I am pleased with the great cover provided by this insurance company. Reviewed on: 14th August 2025

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