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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Very informative and helpful staff

Very informative and helpful staff Reviewed on: 14th August 2025

good deal

brill customer service, I was dealt with efficiently and courteously Reviewed on: 14th August 2025

I needed to amend my policy details just before rene...

I needed to amend my policy details just before renewal. I spoke to customer service, who very helpful and polite Reviewed on: 14th August 2025

For older drivers very competative terms

For older drivers very competative terms Reviewed on: 14th August 2025

Great service

Gave me a good price on renewal and beat a quote on another vehicle! Spoke to person which helped ! Reviewed on: 14th August 2025

The customer service is superb!

The insurance is very comprehensive and proved invaluable when I was recently involved in an accident. But, most importantly, the customer service team across the board were professional, patient, supportive and kind during a time that was quite stressful for me. I cannot thank them enough. Reviewed on: 14th August 2025

Accident Cover

Unfortunately I was involved in an accident last year.Saga's help was clear and concise. They dealt with any real problems and smoothed out any particular problems.The other parties were most impressed with my insurance company and asked who they were. Even though I was at fault they were there to suport me. Only complaint is that I didn't like the huge increase in my payments !! Although I am aware that this happens with all companies. Reviewed on: 14th August 2025

I took 3 yeartook surance cover

I took the 3 year fixed price insurance cover which I find very affordable. It gives me peace of mind that I won't have a shocking increase for another year Reviewed on: 14th August 2025

Never had any issues when dealing with colleagues al...

Never had any issues when dealing with colleagues always helpful and supportive very knowledgeable Reviewed on: 14th August 2025

Very good insurance company

Very good insurance had no problems with them been with them for a number of years also got my house contents insurance with them Reviewed on: 14th August 2025

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