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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga Car insurance

I got a quote for car insurance, all very simple to apply and was cheapest by far. All sorted online, even no claims from previous insurers Reviewed on: 14th August 2025

Pleasant young man very helpful.

Pleasant young man very helpful. He explained the price and made me feel like I was important to the company. Reviewed on: 14th August 2025

Not bad as a total package

The 2 insurances we have overall are quite good if you compare them to other available but cheaper policies.. One is on a fixed 3 year plan and the other overall compares reasonably well to other companies Reviewed on: 14th August 2025

Great communication skills.

Great communication skills. Clear and easy to follow questions. Pleasant personnel. Reviewed on: 14th August 2025

Really helpful and easy to navigate

Really helpful and easy to navigate Reviewed on: 14th August 2025

Very easy to sort and all questions answered

Very easy to sort and all questions answered Reviewed on: 14th August 2025

As a new customer with the help of my grandson the l...

As a new customer with the help of my grandson the lady on the phone was very helpful & informative. Talked me through every thing & allowed me time to digest the information. The insurance was reasonable price & could do it for : years of prices went up it would remain at quoted price if it went down then it would go down. My previous company is still advertising for more than saga. Reviewed on: 14th August 2025

UnbeatabIe

I obtain my car insurance onilne and find the process quite easy and affordable. I have looked elsewhere but cannot beat Saga on price or service. Reviewed on: 14th August 2025

Very helpful and friendly staff.

Very helpful and friendly staff. Phoning anwered quickly. Reviewed on: 14th August 2025

Efficient quick easy to understand, great value for...

Efficient quick easy to understand, great value for money. Reviewed on: 14th August 2025

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