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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very good company everything is excellent stuff is g...

Very good company everything is excellent stuff is great very friendly people helpful staff Reviewed on: 14th August 2025

Always very competitive pricing

Always very competitive pricing and all aspects clearly presented and explained. Reviewed on: 14th August 2025

Saga support.

With both my car and home insurances I have always found Saga very helpful. They respond quickly to queries and emergencies. Would not hesitate to recommend them. Reviewed on: 14th August 2025

An easy process to do online and no hidden charges .

An easy process to do online and no hidden charges . Easy to identify on what you need in simple language, Excellent follow-up once completed Reviewed on: 14th August 2025

Saga plus gives has 3 years cover at the same price...

Saga plus gives has 3 years cover at the same price with a good cover. Staff always helpful on calls Reviewed on: 14th August 2025

Very helpful

We were involved in an accident (not my fault) which wrote off our existing car. SAGA were very good at every stage, keeping us informed of what was happening and arranging to pay out very promptly. Reviewed on: 14th August 2025

Great service

Always friendly and helpful on the phone when renewing or discussing your policy Reviewed on: 14th August 2025

great all round service ****************************...

Great all round service Reviewed on: 14th August 2025

Saga Insurance impressed me with their professionali...

Saga Insurance impressed me with their professionalism and excellent service. The process was clear and fast, and the staff were always supportive and reliable. The insurance policy I received offers great coverage and peace of mind, making me feel secure. I highly recommend Saga Insurance for their trustworthiness, efficiency, and customer care." Reviewed on: 14th August 2025

A great company to be with

A great company to be with, changed my car this year and change over couldn’t have been easier the advisor gave me excellent advice and dealt with policy needs without problem and because my renewal is covered by a three year price fix no extra charge. Reviewed on: 14th August 2025

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