Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

View other Saga products

4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Renewing was pretty easy.

Renewing was pretty easy. It was an excellent value insurance package compared with alternative quotes and results of online searches. I was happy to renew- and happy that I haven’t had to use it yet! Reviewed on: 14th August 2025

.great company, great customer service

.can't fault the staff at all. I've been with Saga for a long time after being recommended by my dad and I wouldn't want to leave Reviewed on: 14th August 2025

Efficient telephone service.

Efficient telephone service. Easy to understand. Reviewed on: 14th August 2025

Stolen car

Car was stolen few years ago Service excellent got my insurance money within a couple of weeks Reviewed on: 14th August 2025

They looked after me very well thanks

They looked after me very well thanks Reviewed on: 14th August 2025

Sage give good cover that allows me to travel in eur...

Sage give good cover that allows me to travel in europe for a year unlike any other insurers Reviewed on: 14th August 2025

Total efficiency

Total efficiency with all queries and in a professional manner Reviewed on: 14th August 2025

, very efficient,, value their clients. ..

Very easy to deal with, very efficient, with annual renewal. Very reliable & give 3 year price options. Always answer the phone, and deal with my questions quickly. Reviewed on: 14th August 2025

The Assistants Go The Extra Mile

I was after a quote and called close to the close of business. During the call it became clear that the operator needed to check something with her supervisor which she did only to call me back after hours having stayed on to ensure that I was helped and able to set up the policy. Usually if it’s after hours with other providers they tell you to call back the next day. Excellent service from whoever it was at Saga Insurance. Reviewed on: 14th August 2025

Totally unrealistic renewal increase!

The renewal price is over 100% more than I paid last year. No changes to my details other than my car is worth considerably less. Reviewed on: 14th August 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from M&S Bank - Marks and Spencer 1.83 from 104 reviews
Breakdown cover
from Emergency Assist 2.08 from 31 reviews
Motorhome Insurance
from Safeguard UK Insurance 4.16 from 3 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 771 reviews
Travel insurance
from Saga 4.74 from 1082 reviews
Breakdown cover
from Saga 4.54 from 63 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub