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Saga: Car insurance reviews

4.86
Based on 7,211 reviews, last reviewed 16th Aug 2025
175800% increase in 5 star reviews
in the past 90 days
350% increase in 1 star reviews
in the past 90 days
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92%
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7%
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1%

Latest highest rating:

4

Flexible and easy to use Affordable Flexible and easy to use Affordable Reviewed on: 16th August 2025
Oliver C's avatar
Oliver C

Latest lowest rating:

1

Poor service, poor value Had letter from police saying car uninsured but I insured it with Saga last April and was given policy number. But Saga failed to insure it! I dread t... Read more Reviewed on: 15th August 2025
Audrey F's avatar
Audrey F

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (7211)

Insurnce claim

5
When I contacted car insurance claims department they were both professional and knowledgeable and took control of the claim reassuring me and helping with the process. Reviewed on: 29th September 2021

Excellent insurance company

5
SAGA have been excellent in dealing with my car insurance. I was hit by a foreign car driver two years ago. They were very professional and also concerned for my welfare. They sorted the claim very quickly and are still persuing the other party for the full recompense and my excess. Very thorough. Also I haven’t been massively penalised in my renewal premiums because of the incident. Can’t praise them highly enough. Reviewed on: 29th September 2021

My insurance

5
Good paperwork, just the job knowledgeable and helpful staff Reviewed on: 29th September 2021

Always consistent in customer service

5
Even during the Covid pandemic the customer service has been consistently good no problem with online or telephone communication & love the 3yr fixed deal Reviewed on: 29th September 2021

Quick helpful resolutions

5
Any time I have needed them , they make everything very easy to resolve at a time of great stress. Reviewed on: 29th September 2021

Very pleased to be offered 3 year fixed car insurance

5
It was a very good offer and no need for the "heavy sell" Reviewed on: 29th September 2021

Good overall cover for the mature motorist

5
Easy to set up online, good communication, competitive price. Reviewed on: 29th September 2021

Excellent service for all

5
Car is fine and I'm happy had no problems with any Reviewed on: 29th September 2021

OK by not Great!

3
Can be a bit inflexible. Staff I dealt with were not too helpful but I carried on to avoid hassle going to someone else. Reviewed on: 29th September 2021

Change of car

5
Excellent communication with Saga member of staff. Details changed very quickly and new policy recommended at a lower premium. No charge for amendments. Reviewed on: 29th September 2021

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