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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent product

Excellent product and cheaper than last year. Reviewed on: 14th August 2025

A good experience when buying.

A good experience when buying, luckily I have never had to make a claim so I cannot comment on that side of the business. Reviewed on: 14th August 2025

Always there at end of phone if you need...

Always there at end of phone if you need them Reviewed on: 14th August 2025

Excellent customer service .

Excellent customer service . Very informative. English speaking telephone staff, always happy to help with any questions you have Reviewed on: 14th August 2025

Very easy to use and good value.

Very easy to use and good value. Friendly staff if you need the ask anything Reviewed on: 14th August 2025

Professional and courteous

Professional and courteous whenever I have contacted them. Reviewed on: 14th August 2025

Easy all along the road.

Renewal is very easy and the policy provides very good cover at a competitive price.The staff at Saga are very helpful and knowledgeable. Reviewed on: 14th August 2025

Car and home insurance

So easy to call and sort out insurance etc. Very pleased with the outcome . Thankyou Saga Reviewed on: 14th August 2025

Great prices and excellent customer service.

Great prices and excellent customer service. Renewal price always comes down and is two thirds cheaper than comparison sites. Would highly recommend Saga. Reviewed on: 14th August 2025

Saga - Simply the best

I found Saga through an online search and was initially interested because of their favourable rates. Since joining them, I have been very impressed by their levels of customer service attention to detail, amazing communication and great value Reviewed on: 14th August 2025

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