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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great online quote

Got a really good quote online. I found it very easy to do Reviewed on: 14th August 2025

Very helpful and friendly customer service.

Very helpful and friendly customer service. You really cannot beat the fixed rate for three years either. Have recommended to my friends too. Reviewed on: 14th August 2025

Great price and service

Very helpful customer service when I had the need to contact them to amend my policy. Reasonable price for my car insurance and held for a three year period. They beat other insurers hands down. Reviewed on: 14th August 2025

Peace of mind

I like the fact that I can secure my insurance cost for 3 years at a time. This gives me peace of mind and I dont have to shop around every year trying to find an alternative that is cheaper which usually is not the case. Reviewed on: 14th August 2025

when I had to make a claim, there were no problems o...

when I had to make a claim, there were no problems or delays. A good insurance is one where you know you're likely to get a claim accepted without hassle Reviewed on: 14th August 2025

They were very helpful and the price was great

They were very helpful and the price was great Reviewed on: 14th August 2025

Very helpful on the phone very polite and explained...

Very helpful on the phone very polite and explained everything I needed to know Reviewed on: 14th August 2025

Excellent gave me all information needed very helpful

Excellent gave me all information needed very helpful Reviewed on: 14th August 2025

Have always found their car insurance to be competit...

Have always found their car insurance to be competitive especially when taking the three year deals Reviewed on: 14th August 2025

Easy to contact., good value for money

Easy to contact and talk to, very understanding, good value for money. Prefer if operative didn't stick to a script when talking to me. Makes it feel like I'm talking to an android Reviewed on: 14th August 2025

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