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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

when I had to make a claim, there were no problems o...

when I had to make a claim, there were no problems or delays. A good insurance is one where you know you're likely to get a claim accepted without hassle Reviewed on: 14th August 2025

They were very helpful and the price was great

They were very helpful and the price was great Reviewed on: 14th August 2025

Very helpful on the phone very polite and explained...

Very helpful on the phone very polite and explained everything I needed to know Reviewed on: 14th August 2025

Excellent gave me all information needed very helpful

Excellent gave me all information needed very helpful Reviewed on: 14th August 2025

Have always found their car insurance to be competit...

Have always found their car insurance to be competitive especially when taking the three year deals Reviewed on: 14th August 2025

Easy to contact., good value for money

Easy to contact and talk to, very understanding, good value for money. Prefer if operative didn't stick to a script when talking to me. Makes it feel like I'm talking to an android Reviewed on: 14th August 2025

Simple and easy.

Simple and easy. No faffing about on line. As someone over 65 it becomes more and more surprising to deal with online Ai created conversations. This is refreshing and focussed on SAGA aged customers. Reviewed on: 14th August 2025

Good customer services.

Good customer services. Keep me updated.value for money. Reviewed on: 14th August 2025

Great customer service.

Great customer service. Good prices Reviewed on: 14th August 2025

Not yet to make a claim but having used saga for ove...

Not yet to make a claim but having used saga for over 12 years find the information received in past very good Reviewed on: 14th August 2025

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