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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Competitive, highly recommended

I have had positive experiences with Saga, for instance claims when I had accidents. They were so friendly and helpful, they took away all the stress of the claim. My insurance renewals have been great too, unlike other insurance companies who up the price drastically, Saga remained pretty much the same in price when I renewed, so I stayed with Them. Highly recommended Reviewed on: 14th August 2025

The best I've ever been insured with.

Always easy to deal with never had any problems with saga in all the years i have been insured with them. I would recommend saga to anyone. Reviewed on: 14th August 2025

Competitive pricing and and easy to understand polic...

Competitive pricing and and easy to understand policy makes Saga a winner from my perspective. The renewal is always hassle free, and any changes are clearly identified. Communication is always 'just right' without information overload . I simply want car insurance that is easy to understand and Saga delivers this for me. Reviewed on: 14th August 2025

Excellent with a extremely satisfactory outcome

Excellent with a extremely satisfactory outcome Reviewed on: 14th August 2025

All ways very helpful.

All ways very helpful. Friendly. And alway cheaper than last year .been with you over 4 years Reviewed on: 14th August 2025

I have been with SAGA for many years.

I have been with SAGA for many years and I have never had a problem with them. I find them very good value for money Reviewed on: 14th August 2025

Sagas renewal process is simple and by far the cheap...

Sagas renewal process is simple and by far the cheapest out of all the other insurance companies i tried , Also if you need to contact them they have many different options and there waiting times are virtually zero, if you do need to call them the advisors couldn't be more efficient and polite , the best insurance company I've used in 35yrs of driving Reviewed on: 14th August 2025

Over several years I have had car insurance with SAGA.

Over several years I have had car insurance with SAGA. Thankfully I have not had an accident in that time. Hwever when I speak to staff they are very helpful and can offer advice I may not have thought about. Reviewed on: 14th August 2025

Very competitive price and excellent online support.

Very competitive price and excellent online support. Haven’t had a need to speak to an agent! Reviewed on: 14th August 2025

Amazing company and product.

I especially like the choice of insuring our car for 3 years which takes the worry of having to renew yearly and another bonus is having the breakdown service included . The staff are very good and deals with any queries very efficiently. Reviewed on: 14th August 2025

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