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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga car insurance? Simply the best!

Have had Saga car insurance for 2 cars originally, now only one due to bereavement. Although not the cheapest, it is, nevertheless, good value for money. Also if you need to call Saga, you speak to a very helpful adviser who, not only isn't reading from a script, but can be understood! Reviewed on: 14th August 2025

Helpful and sympathetic but communication wanting !

Helpful and sympathetic but communication wanting ! Reviewed on: 14th August 2025

Efficient service on the telephone.

Efficient service on the telephone.all my queries answered. Reviewed on: 14th August 2025

Saved more than half.

The car insurance quote I received, I could not believe it, I was actually saving more than half of last year’s premium from one of the big boys. It definitely pays to shop around and I was amazed at the difference in prices. Reviewed on: 14th August 2025

Excellent experience all round.

Excellent experience all round. The agent was very helpful Reviewed on: 14th August 2025

Best prices and best customer service!

I've been with Saga for my car insurance for years now. They consistently offer the best price on equivalent cover across the board and what's more, the customer service is second to none. Their UK based customer service agents are polite, personable, professional, helpful and make you feel truly valued. 10/10 Reviewed on: 14th August 2025

I was a passenger in my wife’s car , while stationer...

I was a passenger in my wife’s car , while stationery at ted lights a car ran in the back of us we informed the insurance, they did everything for us, was well informed very well looked after, they did everything for us at a very high standard Reviewed on: 14th August 2025

Consistently a good service provider.

Their prices are good with the services that are included. Customer service is excellent, & always helpful. Reviewed on: 14th August 2025

Easy to speak to someone

I particularly like that I can easily speak to someone to discuss my insurance requirements. Reviewed on: 14th August 2025

Peace of mind

Got the three years covered with peace of mind Reviewed on: 14th August 2025

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