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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga give excellent value for money and treat you li...

Saga give excellent value for money and treat you like an individual and are happy to explain things to you take their time which isn't the case with all insurers. Reviewed on: 27th September 2025

Dealt with efficiently on line. Great service

Dealt with efficiently, the agent was helpful and I was able to get me insured whilst in the sellers premises. Reviewed on: 27th September 2025

Very good easy to set up.

Very good easy to set up. Web site is easy to use. Reviewed on: 27th September 2025

Usually best price available, good customer service.

Usually best price available, good customer service. easy to contact Reviewed on: 27th September 2025

straight forward simple easy and very cheap

straight forward simple easy and very cheap Reviewed on: 27th September 2025

Highly rate saga

Insured with them over a number of years great service ice great value for money Reviewed on: 27th September 2025

Amazing service can talk to someone on the phone and...

Amazing service can talk to someone on the phone and not wait ages for someone to answer. Top marks Reviewed on: 27th September 2025

Easy to deal with, good web site good price

Easy to deal with, good web site good price Reviewed on: 27th September 2025

No issues, my insurance quote was cheaper than last...

No issues, my insurance quote was cheaper than last year. Reviewed on: 27th September 2025

great premiums

excellent choice of cover with very competitive premiums Reviewed on: 27th September 2025

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