Smart Money People Logo

Saga: Car insurance reviews

4.88
Based on 9,558 reviews, last reviewed 24th Mar 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026
Jamie S's avatar
Jamie S

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026
William C's avatar
William C

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent Value for money

5
Using "Go Compare" comparison website, Saga Insurance cost was hard to believe. The coverage was extensive and with windscreen excess included it was still the best price. Reviewed on: 14th August 2025

Top cover

5
Smooth transaction easy to contact and excellent cover Reviewed on: 14th August 2025

Renewal policy for my insurance was the cheapest I c...

5
Renewal policy for my insurance was the cheapest I could get Reviewed on: 14th August 2025

Into the unknown

5
Until a few years ago I was unaware that Saga offered a car policy which has a three year fixed price. It was only when shopping around for the best car insurance that I was told by a Saga Representative that such a deal available. Having since taken up that offer I haven't needed to shop around at any time since. Reviewed on: 14th August 2025

Excellent prices for car insurance

5
Excellent prices for car insurance Reviewed on: 14th August 2025

The review

5
Quick and easy to sign up. View and amend your policy online. What more could you possibly want. Great prices tailored for you. Just what you need from your car insurance. Cannot comment on the claims experience as no claims yet. Reviewed on: 14th August 2025

Saga Service

5
No hassels, easy to arrange. Happy customer Reviewed on: 14th August 2025

Very easy online purchase of car insurance.

5
Very easy online purchase of car insurance. Best quote received for level of cover so a no brainer really. Reviewed on: 14th August 2025

Great value comprehensive insurance.

5
Great value comprehensive insurance. Reviewed on: 14th August 2025

I have found Saga insurance very efficient and under...

5
I have found Saga insurance very efficient and understanding in responding to my needs. A friendly and effective service for which I am very grateful Reviewed on: 14th August 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saga?

  • Stocks and shares ISA

    from Saga 5.00 from 1 reviews
    Saga
  • Life insurance (discontinued)

    from Saga 5.00 from 5 reviews
    Saga
  • Van Insurance (discontinued)

    from Saga 5.00 from 1 reviews
    Saga
    View all products