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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Deals with claims efficiently

Deals with claims efficiently and listens to all details Reviewed on: 14th August 2025

SAGA: an exemplary insurance provider

Very helpful and friendly advice when I call, good premiums, a reliable service. Reviewed on: 14th August 2025

wholly helpful when advice is sought

wholly helpful when advice is sought Reviewed on: 14th August 2025

Excellent value for money and friendly staff

Very positive experience with Saga which is why I have continued to renew my policy. Excellent value for money and good customer service Reviewed on: 14th August 2025

Been with Saga a long time and Quite happy to stay .

Been with Saga a long time and Quite happy to stay . Reviewed on: 14th August 2025

Always efficient when renewing and advising of last...

Always efficient when renewing and advising of last years premium so a choice is easier to make. Very polite on the phone and very quick at processing any queries. I stay with them because every year their quote is competitive and mostly cheaper than other insurance companies. Reviewed on: 14th August 2025

Really good value for car insurance.

Really good value for car insurance. I like the fact that my renewal was also value for money Reviewed on: 14th August 2025

THEY WERE MOST IMPRESSIVE WHEN I WAS HIT BY ANOTHER...

THEY WERE MOST IMPRESSIVE WHEN I WAS HIT BY ANOTHER CAR AND HANDLED THE AFTERMATH BRILLIANTLY ,VERY COMPETENT ON THE PHONE AND EASY TO LISTEN TO . Reviewed on: 14th August 2025

Saga great car insurance cover

Always easy to amend cover etc actually speaking to someone on the phone Reviewed on: 14th August 2025

Car change seemed easy.

Earlier this year I obtained 15 year Mercedes and, as I already had a 20 year old Volvo, I decided to keep the Mercedes and sell the Volvo. Advertising and selling the Volvo took several months, so during that time, I asked SAGA to insure the Mercedes for one year and to continue to insure the Volvo. This was done promptly and smoothly by SAGA and, when, after a couple months, the Volvo was sold, Saga again acted promptly and I received a refund for the remaining months of the year's premium. I was pleased SAGA acted promptly and made the transaction seem easy! Reviewed on: 14th August 2025

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