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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Cheap and very easy to use.

Cheap and very easy to use. Website is simple. Reviewed on: 14th August 2025

Dealt with a claim very quickly a dit was all sorted...

Dealt with a claim very quickly a dit was all sorted out very easily Reviewed on: 14th August 2025

Best car quote and offering.

Best car quote and offering. Service and communication is excellent. Reviewed on: 14th August 2025

Customer Service is up to standard and customers are...

Customer Service is up to standard and customers are treated with respect Reviewed on: 14th August 2025

I have always been happy with saga insurance.

I have always been happy with saga insurance. I don’t have to wait long for an advisor to answer the phone and they are always very clear with information and pricing etc. They readily answer any questions I may have Reviewed on: 14th August 2025

Mega value

Very easy to change from my ensures to saga and much cheaper too Reviewed on: 14th August 2025

GREAT VALUE FOR MONEY with PROFESSIONAL SERVICE.

I have been with Saga for many years because of their friendly professional staff and their willingness to do match other quotes. Reviewed on: 14th August 2025

So simple.

So simple. Prices kept the same. Reviewed on: 14th August 2025

Good service

Good service with no hassles and helpful staff Reviewed on: 14th August 2025

Clear, fair, and easy

Taking out car insurance with Saga has been a smooth and straightforward process. The policy details were clearly explained, the price was competitive, and setting everything up was simple. Customer service has been polite and helpful, which gives me peace of mind knowing support is there if I need it. Reviewed on: 14th August 2025

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