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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great staff

Been insured by them for a few years now, always helpful. Reviewed on: 14th August 2025

Helpful reliable prompt have reduced car insurance p...

Helpful reliable prompt have reduced car insurance policy costs each year Reviewed on: 14th August 2025

Excellent Insurance I found helpful, and a clear e...

I found Customer Service very helpful, and a clear explanation. I feel my car insurance is a very good insurance. Reviewed on: 14th August 2025

Outstanding customer service

My wife had an altercation with a skip and our car needed extensive repairs. Customer service were excellent in getting the repairs organised and carried out easily with no distress to us at all. Our car was returned looking shiny and new and two extremely grateful customers :). Reviewed on: 14th August 2025

Very good service.

Very good service. While the cost of car insurance had risen horrendously, Saga offer a good plan at competitive pricing. Reviewed on: 14th August 2025

Very easy to setup and very good prices

Very easy to setup and very good prices Reviewed on: 14th August 2025

I've had no issues with sorting out my car insurance.

I've had no issues with sorting out my car insurance. Reviewed on: 14th August 2025

Excellent company with helpful staff you can speak t...

Excellent company with helpful staff you can speak to not an Ai bot Reviewed on: 14th August 2025

Excellent customer service and very easy to sort out...

Excellent customer service and very easy to sort out my car insurance for the past 5 years Reviewed on: 14th August 2025

Always the cheapest quote

Always the cheapest quote and customer service is brilliant. Reviewed on: 14th August 2025

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