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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

99% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Always easy to speak to, attentive, courteous and po...

Always easy to speak to, attentive, courteous and polite. Reviewed on: 14th August 2025

Amazing value for money!

Having bought a new car my original insurance provider quoted an extortionate price.I went on Comparethemarket and found Saga quoted £700 less for better cover! Amazing value for money. As a retired person I appreciate any savings and this was outstanding! Reviewed on: 14th August 2025

Compliments to Saga!

I have found staff very helpful and Saga are competitive in their pricing. Reviewed on: 14th August 2025

Friendly and very helpful on phone.

Friendly and very helpful on phone. Good pricing and cover. Reviewed on: 14th August 2025

I took out saga car insurance recently and I am very...

I took out saga car insurance recently and I am very impressed with the device and the price compared to my previous policy Reviewed on: 14th August 2025

competitive

Kept informed and a friendly renewal at a competitive price Reviewed on: 14th August 2025

Saga has always kept me informed and in well advance...

Saga has always kept me informed and in well advance for renewal of policy Reviewed on: 14th August 2025

Saga - an excellent insurer

Saga always provide excellent customer service and great value for money, but beyond that their staff take the time to listen to their customers and understand their needs. Excellent insurer. Reviewed on: 14th August 2025

The three-year deal!

The three-year deal is very attractive indeed! Reviewed on: 14th August 2025

Always have good prices on my two car insurance 100%

Always have good prices on my two car insurance 100% Reviewed on: 14th August 2025

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