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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

99% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent service and customer care.

I received an excellent renewal quote and was dealt with in a very helpful courteous manner to enable me to make an adjustment to the policy details. Reviewed on: 14th August 2025

Friendly

Always friendly and willing to explain in layman terms anything I don't fully understand Reviewed on: 14th August 2025

Best Insurance Provider I have ever used

Everything about Saga Car Insurance is A+, policy cover, value for money, customer service. Reviewed on: 14th August 2025

Fixed 3 year cost helped

Fixed 3 year cost helped, otherwise I would have been searching around for best deals Reviewed on: 14th August 2025

It was easy, and it offered much more then any other...

It was easy, and it offered much more then any other insurance and it is going to cost the same next year thanks to their offer that was running at the time of my inquiry into to cost of insurance .it was a no brainer with a deal offered that is the cheepist and for a small fee guarantee's a fixed price for next year. Reviewed on: 14th August 2025

swapping insurances couldn't be easier

I recently exchanged my car insurance to a motorhome insurance and everything was so simple. The advisor couldn't do enough to help me get the right deal and that everything switch over smoothly Reviewed on: 14th August 2025

Excellent on every occasion, Allways helpfull but i...

Excellent on every occasion, Allways helpfull but i have never made a claim. Reviewed on: 14th August 2025

My car insurance is easy to renew.

My car insurance is value for money. Fixed for three years is a very good service. Reviewed on: 14th August 2025

Multi car insurance ...

Great service as always professional help and advice when needed Reviewed on: 14th August 2025

I was looking to change my insurance this year saga...

I was looking to change my insurance this year saga came up with a new quote and on the same cover Reviewed on: 14th August 2025

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