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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

99% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

trustworthy outstanding and reliable

trustworthy outstanding and reliable Reviewed on: 14th August 2025

Excellent results

Whenever I have dealings with Saga they are smooth and effective. The customer adviser always has the correct information to assist with the enquiry. Reviewed on: 14th August 2025

Talk to a human, not a machine

What I like about Saga is that your call is always answered quickly and that you talk to a real human being and not menus and foreign call centres Reviewed on: 14th August 2025

Easy to navigate the portal, also easy to speak to a...

Easy to navigate the portal, also easy to speak to a customer relations team member. Good value for money competitive prices. Reviewed on: 14th August 2025

The best

Do most things on line but when I have had to contact customer service by phone the service has been excellent. I have the 3 year fixed motor insurance which is again excellent. Reviewed on: 14th August 2025

Generally good.

Generally good. My only concern was a slightly difficult conversation with one staff member Reviewed on: 14th August 2025

Best Car Insurance

Great experience, really good value Reviewed on: 14th August 2025

Reliable Insurance

I feel comfortably confident with the cover I have. Reviewed on: 14th August 2025

I have used SAGA car insurance for years.

I have used SAGA car insurance for years. Always polite, helpful and friendly staff. Reviewed on: 14th August 2025

I had an excellent communication from saga car insur...

I had an excellent communication from saga car insurance always there to answer any questions And policy price very good Reviewed on: 14th August 2025

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