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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.86 (7600 reviews)

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4.86

Based on 7,600 reviews, last reviewed 3rd Sep 2025

210700% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent experience over many years. Excellent experience over many years. Good value for money, especially 3year pricing hold. Staff happy to help and reassuring should any issues arise... Read more Reviewed on: 3rd September 2025

Latest lowest rating:

1

Quote 65% more than current reinsurance. Quote 65% more than current reinsurance. Are Saga milking the aged? Reviewed on: 18th August 2025

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (7600)

Excellent insurance company

SAGA have been excellent in dealing with my car insurance. I was hit by a foreign car driver two years ago. They were very professional and also concerned for my welfare. They sorted the claim very quickly and are still persuing the other party for the full recompense and my excess. Very thorough. Also I haven’t been massively penalised in my renewal premiums because of the incident. Can’t praise them highly enough. Reviewed on: 29th September 2021

My insurance

Good paperwork, just the job knowledgeable and helpful staff Reviewed on: 29th September 2021

Always consistent in customer service

Even during the Covid pandemic the customer service has been consistently good no problem with online or telephone communication & love the 3yr fixed deal Reviewed on: 29th September 2021

Quick helpful resolutions

Any time I have needed them , they make everything very easy to resolve at a time of great stress. Reviewed on: 29th September 2021

Very pleased to be offered 3 year fixed car insurance

It was a very good offer and no need for the "heavy sell" Reviewed on: 29th September 2021

Good overall cover for the mature motorist

Easy to set up online, good communication, competitive price. Reviewed on: 29th September 2021

Excellent service for all

Car is fine and I'm happy had no problems with any Reviewed on: 29th September 2021

OK by not Great!

Can be a bit inflexible. Staff I dealt with were not too helpful but I carried on to avoid hassle going to someone else. Reviewed on: 29th September 2021

Change of car

Excellent communication with Saga member of staff. Details changed very quickly and new policy recommended at a lower premium. No charge for amendments. Reviewed on: 29th September 2021

First Class Service

Always easily accessible by phone and respond quickly. Excellent price. Reviewed on: 29th September 2021

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