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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Cheap service

Very respectful company always ready to help Reviewed on: 13th August 2025

SAGA- nothing short of brilliant.

It is nothing short of brilliant. Saga make it easy, cost effective, fluent and trouble free and they do it all for less than premium price. Any time I have had the pleasure of talking to them, it has been a pleasure. Huge respect for Saga because its deserved Reviewed on: 13th August 2025

Great Motorhome insurance.

Great customer service , Am new customer of Saga motorhome insurance the staff was very helpful that made me to decide to take up the opportunity to have my Pride and joy insured with Saga. Reviewed on: 13th August 2025

Good customer service from people who know their pro...

Good customer service from people who know their product. Excellent claims advice again from people who know what they’re doing. Reviewed on: 13th August 2025

Experts in honing policies

Easily approachable staff experienced in trailering options to meet my requirements. Reviewed on: 13th August 2025

Easy to deal with.

Easy to deal with. Someone on the end of the phone. Always polite. Not pushy. Can sort out any problem. Don't over charge Reviewed on: 13th August 2025

Very reassuring

It is very reassuring to know that you will always get a sympathetic ear when you ring for help. As I am approaching 80 I don't get patronised and Saga takes a realistic approach to risk from older clients. Reviewed on: 13th August 2025

Motor Insurance

Switched from another provider better price and cover. Reviewed on: 13th August 2025

Easy to discuss with staff various points of my insu...

Easy to discuss with staff various points of my insurance. Reviewed on: 13th August 2025

I v been with Saga for few years now.

I v been with Saga for few years now. Each year my insurance has gone down in price so I’m very happy, Reviewed on: 13th August 2025

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