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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent customer service prompt telephone response

Excellent customer service prompt telephone response Reviewed on: 27th September 2025

The whole exercise was very easy and no issues at all.

The whole exercise was very easy and no issues at all. Reviewed on: 27th September 2025

Excellent service

Easy to contact. Excellent call team very courteous who listen to your needs. Makes the whole transaction a breeze Reviewed on: 27th September 2025

Never a problem.

Been with Saga for years, never a problem. Always helpful when dealing with changes such as vehicle changes or driving changes such as mileage adjustments. The option of 3 year policy beneficial as enables budgeting benefits and saves considerable time. Reviewed on: 27th September 2025

Always ready to listen

Always ready to actually listen if you have a problem. Knowledgeable and understanding. Reviewed on: 27th September 2025

A great competitive insurance company and very effic...

A great competitive insurance company and very efficient. Have been with them for a few years now and their house insurance is also good value. Reviewed on: 27th September 2025

They gave me a very competitive quote for my car ins...

They gave me a very competitive quote for my car insurance last year Reviewed on: 27th September 2025

Superb service

Superb price and no hassle at all Reviewed on: 27th September 2025

very good service and easy to apply

very good service and easy to apply Reviewed on: 27th September 2025

What you expect from a company - well done.

Really helpful contact when you need them, very comparable prices and easy to use portal. Reviewed on: 27th September 2025

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