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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

You can speak to a human being not a robot.

You can speak to a human being not a robot. Any queries are dealt with promptly and professionally. I feel I have a quality insurer on my side. Reviewed on: 13th August 2025

Great service at a good price, with second to none c...

Great service at a good price, with second to none customer service Reviewed on: 13th August 2025

Friendly, informative and professional

Friendly and professional. I was provided with assistance which enabled me to reduce my annual premium (by limiting my mileage to a realistic level) and with that reduction purchase breakdown cover. The discussion wasn’t at any time rushed but the person I was speaking to explained the options available and gave me time to ensure I was purchasing the cover which best suited my needs. Reviewed on: 13th August 2025

Very helpful when I needed them been my insurer for...

Very helpful when I needed them been my insurer for years would highly recommend. Them Reviewed on: 13th August 2025

I don’t have but cheap insurance

I don’t have but cheap insurance Reviewed on: 13th August 2025

Easy to use website and great customer service

Easy to use website with everything clear and concise. Great value and friendly customer service. I am a customer and so is my elderly neighbour. I am the contact for him and they are very patient and understanding of his disability. Reviewed on: 13th August 2025

Always happy experience found me best deal.

Always happy experience found me best deal. Reviewed on: 13th August 2025

Quick and easy to buy insurance.

Quick and easy to buy insurance. Great price compared to other insurers. Reviewed on: 13th August 2025

Always someone based in the UK to talk to and receiv...

Always someone based in the UK to talk to and receive advice from Reviewed on: 13th August 2025

Customer services there when you need them...

Very friendly service when I had to make an alteration to my policy. Reviewed on: 13th August 2025

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