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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Helpful advice and info.

Helpful advice and info. Adding a person to my policy for a short time was problematic but the advisor was very helpful and found the info required. I feel that should I need to make a claim it will be managed well and not be turned into a nightmare. Reviewed on: 13th August 2025

Never yet have i had a bad experience with saga

Never yet have i had a bad experience with saga Reviewed on: 13th August 2025

We have been with Saga for over ten years

We have been with Saga for over ten years Reviewed on: 13th August 2025

Sorted out my insurance with ease.

Sorted out my insurance with ease.. very professional. They knew my needs and were not pushy. N Reviewed on: 13th August 2025

Could speak directly to a person

Could speak directly to a person Reviewed on: 13th August 2025

SAGA constantly offers the best rate and I use for h...

SAGA constantly offers the best rate and I use for home and car. Thank you SAGA ! I recently changed my car and my insurance was less - SAGA sorted with one quick phone call and a rebate was in my account within 5 days. Reviewed on: 13th August 2025

Great experience, good prices our policies

Great experience, good prices our policies Reviewed on: 13th August 2025

My wife had a claim and it was handled very well, gr...

My wife had a claim and it was handled very well, great communication and quick conclusion. Reviewed on: 13th August 2025

Ive been a client for 3 years, and have always had a...

Ive been a client for 3 years, and have always had a good service even when i had to claim for my front window crack swift responce and very quick repair, I'm also on a 3 year discounted plan which has also been very easy to maintain. Thank you to you all. Reviewed on: 13th August 2025

Convenient

Its easy to arrange and renew. Reasonably priced. Reviewed on: 13th August 2025

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