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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Excellent company offering great value car insurance.

Excellent company offering great value car insurance. Exceptional customer service and friendly. Reviewed on: 4th September 2024

Easy to contact and deal with any policy alterations

Easy to contact and deal with any policy alterations Reviewed on: 24th August 2024

Great customer service.

Great customer service. Competitive quotes Reviewed on: 24th August 2024

quick and simple, good customer service.

quick and simple, good customer service. My only complaint is, like all insurers, prices are automatically increased every year instead of rewarding loyalty Reviewed on: 24th August 2024

Simple process and good price, also did well on rene...

Simple process and good price, also did well on renewal too Reviewed on: 24th August 2024

Not good value for loyal customers staying...

Disappointed by hike in price for customers staying with them Reviewed on: 23rd August 2024

The right price the right insurance

Saga provided me with a three year fixed price promise and when I was involved in an accident hit from behind by another vehicle the service and help they provided was excellent. All insurance always seems expensive until you need it and then you realise what value for money your policy is. Reviewed on: 23rd August 2024

Good service and very helpful on recent phone enquiry.

Good service and very helpful on recent phone enquiry. Reviewed on: 23rd August 2024

20 years no claims but they only provide 1 years proof

Car renewal came through 20% increase, this followed a 100% increase on a prior car that had been with them 3 years fixed. However what is really naughty is that having gone to them with 16 years no claims 4 years previously and having been claim free for 4 years they only give you one years no claims externally (although recognise 20 years in their quote). This smacks of a corrupt company trying to make it as difficult as possible to leave them BEWARE ! Reviewed on: 14th August 2024

. Totally rip off merchants

Just had my renewal quote for 2024. £1,101,39 . This is an 100% increase on last year when it was £551.63. Been with them for over fifteen years, never had a claim.had a quote from sixteen other companies all were in the region of£400 cheaper than saga. For a five star policy. What does that tell you. They are with doubt profiteering. Got a similar policy from LV insurance less than half the price. If your insurance is due for renewal I would suggest you shop around. Don’t get ripped off by saga. Reviewed on: 17th May 2024

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