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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11372 reviews)

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4.83

Based on 11,372 reviews, last reviewed 14th Sep 2026

84600% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

the call centre is staffed with people with good eng... the call centre is staffed with people with good english which I can understand. Any question is answered there and then. That is why I have been wit... Read more Reviewed on: 14th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11372)

Great value

Very easy and the customer service was great. They explained everything in detail so I knew what was insured The price was good compared with other companies. . Reviewed on: 15th August 2025

My personal experience with Saga.

Helpful customer service, good value for money , easy to set up, what more can I say!!! Reviewed on: 15th August 2025

Telephone response is always helpful and courteous

Telephone response is always helpful and courteous Reviewed on: 15th August 2025

helpful,

Clear, information was very helpful, resolved the questions I had, please with the out come. Reviewed on: 15th August 2025

My annual premium came down instead of up

My annual premium came down instead of up Reviewed on: 15th August 2025

Dealing with the call handlers is always easy they a...

Dealing with the call handlers is always easy they are always helpful and pleasant. Reviewed on: 15th August 2025

Poor service, poor value

Had letter from police saying car uninsured but I insured it with Saga last April and was given policy number. But Saga failed to insure it! I dread to think what would have happened if there had been an accident. It is now insured with Saga but not good value. Reviewed on: 15th August 2025

I have for many years been a customer of SAGA,

I have for many years been a customer of SAGA, purchasing their car and home insurance if I had to call them I was always treated with the utmost courtesy and the replies to my questions gave me a sense of confidence that the staff are on top of their game Reviewed on: 15th August 2025

BEST QUOTE EVER

I called customer service to see if there was any movement on the price they had quoted in writing. I was offered a deal that I immediately accepted. Reviewed on: 15th August 2025

Good value Good cover Good piece of mind

Good value Good cover Good piece of mind Reviewed on: 15th August 2025

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