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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

First class

Was informed most efficiently about my car policy, Reviewed on: 5th October 2021

Efficient smooth service

Having been with SAGA for several years, there is no doubt one feels at ease when driving, comfortable in the knowledge all aspects are covered. As soon as the renewal notice arrives, no hesitation - just say "yes please"! Reviewed on: 5th October 2021

Saga, does what it says on the tin!

Excellent customer service. You get to speak to an actual person after a few rings on the phone. The staff are knowledgeable and understand the questions being given to them. Any queries are quickly resolved. Reviewed on: 5th October 2021

always able to help

nothing is too much trouble for the people at Saga, always try to make everything a much nicer experience for the customer Reviewed on: 5th October 2021

Great comprehensive cover

From getting the cover to suit my needs at a reasonable price to easy to understand documents and fabulous, friendly, informative customer service. 5* Reviewed on: 5th October 2021

Empathy

Empathy towards customers amazing. Reviewed on: 5th October 2021

Customer Focused

Customer Service is fantastic and the staff will always go that extra mile to help you. Reviewed on: 5th October 2021

SAGA-SAFE-PROTECTED

Well advised, well protected, well priced so safe and content. Reviewed on: 5th October 2021

Fantastic service. Well done Saga!

Very fast and helpful reply to query about car insurance. Reviewed on: 5th October 2021

Both car and home insurance.

I have had both home and car insurance for the last two years and found saga the best for the elderly person and they put together really good deals together with excellent cover. Reviewed on: 5th October 2021

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