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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Saga, does what it says on the tin!

Excellent customer service. You get to speak to an actual person after a few rings on the phone. The staff are knowledgeable and understand the questions being given to them. Any queries are quickly resolved. Reviewed on: 5th October 2021

always able to help

nothing is too much trouble for the people at Saga, always try to make everything a much nicer experience for the customer Reviewed on: 5th October 2021

Great comprehensive cover

From getting the cover to suit my needs at a reasonable price to easy to understand documents and fabulous, friendly, informative customer service. 5* Reviewed on: 5th October 2021

Empathy

Empathy towards customers amazing. Reviewed on: 5th October 2021

Customer Focused

Customer Service is fantastic and the staff will always go that extra mile to help you. Reviewed on: 5th October 2021

SAGA-SAFE-PROTECTED

Well advised, well protected, well priced so safe and content. Reviewed on: 5th October 2021

Fantastic service. Well done Saga!

Very fast and helpful reply to query about car insurance. Reviewed on: 5th October 2021

Both car and home insurance.

I have had both home and car insurance for the last two years and found saga the best for the elderly person and they put together really good deals together with excellent cover. Reviewed on: 5th October 2021

Excellent service

Efficient and friendly customer service. Reviewed on: 5th October 2021

Car insurance

Always helpful when calling to discuss our needs Reviewed on: 4th October 2021

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