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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

88% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Quality4peaceofmind

If you value your yourself and your vehicle and most of all your family you need to know you will be looked after if you need to make a claim i do know i will say no more Reviewed on: 30th September 2021

Easy insurance

Joined last year on a three year contract reasonable price easy to do Reviewed on: 30th September 2021

Happy with my SAGA

Having a SAGA Car Insurance has been very good and a headache less experience. I want to say thank you to the SAGA team and please keep up the excellent work. Reviewed on: 30th September 2021

Premium Service

I have always received the best of services when dealing with Saga Insurance Reviewed on: 30th September 2021

one of a kind

Great value for money and customer support. Quick response to queries. Reviewed on: 30th September 2021

Best ever.

I find Saga very reasonably priced and there is always excellent communication. I also enjoy the emails with interesting facts and info. Reviewed on: 30th September 2021

Very robust

Very good value for money. polite and helpfull personnel. Makes life easer for older people. Would recommend. Reviewed on: 30th September 2021

EXCELLENT COMPANY

I have been with Saga insurance for a number of years as they consistently provide me the best car insurance at a very good price - I would recommend them to everyone. Reviewed on: 30th September 2021

Brilliant

Great customer service,thanks Saga Reviewed on: 30th September 2021

Helpful available good

Always helpful whoever you talk to Always available and easy to understand and there when needed, made to feel that they want to help Reviewed on: 30th September 2021

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