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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Quick easy professional service

I applied to saga as was sick of being tried to be given other stuff I didn't want. Saga gave me what I wanted but also so much cheaper than all the others so thank you saga I will use you for other things in the future. Reviewed on: 30th September 2021

Great service

Both my wife and I have taken out Saga car insurance. This was very simple to do and great value as we have a 3 year deal at a fixed price which was very competitive. We are now in the second of the three years and renewal was achieved without great effort. Saga continud to keep in contact and we are very pleased with the service and value for money. Reviewed on: 30th September 2021

Saga is very goodcompany

Customer services are excellent Very quick . Reasonable price . Reviewed on: 30th September 2021

Very easy online application

Speedy is the way that I used the Saga online facility Reviewed on: 30th September 2021

Not the easiest beginning

When I wanted to change the car insurance company Saga insisted on a letter stating number of no claim years . I did not receive one and Saga phoned my provider to get the information. Reviewed on: 30th September 2021

Value formoney

Good competent telephone advisors. No hidden extras. Clarity of cover excellent Reviewed on: 30th September 2021

Good value no problems talking to a fully trained staff member

prompt in answering all calls from a fully trained member of staff and most problems are answered quickly, Reviewed on: 30th September 2021

value for money

Very good value for money. Cheaper thn all the others Ive tried. Reviewed on: 30th September 2021

car insurance

always competitive and easy to renew online Reviewed on: 30th September 2021

Honest policy terms for a fixed price

I found Saga’s policy terms and conditions suited my needs at a competitive price, fixed for 3 years. Great website with simple transactional capability. Reviewed on: 30th September 2021

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