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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Best Car Insurance

Very easy to contact and speak to an advisor. Great prices, very easy to deal with. No extra admin costs if you change cars frequently or if there was a problem with direct debit. Would definitely recommend Saga. Great company. Reviewed on: 30th September 2021

Excellent Insurance Cover

I have insured my car and my home contents with SAGA and have complete trust and confidence in using SAGA. Reviewed on: 30th September 2021

Not the cheapest but the safest

Provides a good policy and includes my breakdown cover. I have been pleased with the service provided. Reviewed on: 30th September 2021

excellent three year price.

very friendly and informed staff made renewing insurance simple and straight forward. Reviewed on: 30th September 2021

Competitive, friendly, professional.

When taking out my Saga car insurance I count then very patient, knowledgable and easy to talk to. The price was excellent compared to some other insurers. Reviewed on: 30th September 2021

Excellent customer service and Price

Nothing too much trouble for them, curtious and amazing insurance company. Don't charge over the odds like others. Reviewed on: 30th September 2021

Good Value

Changed my insurer to Saga a few years ago, very good service and value for money. Reviewed on: 30th September 2021

value for money with good service

as stated in my heading ... best online site by a mile. Reviewed on: 30th September 2021

car insurance

excellent company every thing you want in car insurance Reviewed on: 30th September 2021

Brilliant personal service and amazing value for money

Approach Saga who clearly explained my options Customer service was first class Reviewed on: 30th September 2021

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