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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great service with friendly and knowledgeable staff

Any time I have needed to get in contact, I have been impressed by how good the service is that has been provided. Nothing seems to be to much trouble. The staff I have dealt with are always very polite, friendly and helpful. On one occasion I even spoke with someone who had only just started the role that day, they dealt with my issue as if they had been doing the job for years. Reviewed on: 30th September 2021

Car insurance with everything!

Saga does a great job of making sure my car insurance includes everything I want at an affordable rate. I love having someone to talk to and being able to access all my documents online very easily Reviewed on: 30th September 2021

Best Car Insurance

Very easy to contact and speak to an advisor. Great prices, very easy to deal with. No extra admin costs if you change cars frequently or if there was a problem with direct debit. Would definitely recommend Saga. Great company. Reviewed on: 30th September 2021

Excellent Insurance Cover

I have insured my car and my home contents with SAGA and have complete trust and confidence in using SAGA. Reviewed on: 30th September 2021

Not the cheapest but the safest

Provides a good policy and includes my breakdown cover. I have been pleased with the service provided. Reviewed on: 30th September 2021

excellent three year price.

very friendly and informed staff made renewing insurance simple and straight forward. Reviewed on: 30th September 2021

Competitive, friendly, professional.

When taking out my Saga car insurance I count then very patient, knowledgable and easy to talk to. The price was excellent compared to some other insurers. Reviewed on: 30th September 2021

Excellent customer service and Price

Nothing too much trouble for them, curtious and amazing insurance company. Don't charge over the odds like others. Reviewed on: 30th September 2021

Good Value

Changed my insurer to Saga a few years ago, very good service and value for money. Reviewed on: 30th September 2021

value for money with good service

as stated in my heading ... best online site by a mile. Reviewed on: 30th September 2021

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