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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Contact with real people

What I particularly appreciate with Saga is that I have always got through very quickly to a real person without having to listen to long messages telling me to go online to find the answer to my questions as happens with some organisations. They have always been very helpful. Reviewed on: 30th September 2021

Car insurance

Very helpful staff couldnt be more helpful whilst trying to get insurance while changing my car. Very nice, caring knowledgable staff. Reviewed on: 30th September 2021

Very clear helpful advice

I wanted to add my daughter to my car insurance to share driving while on holiday. Simple went through immediately. I thought it would cost me more but found out my policy was reduced and even got a rebate. Fantastic. Reviewed on: 30th September 2021

Customer Service

Excellent customer service whilst helping sort out our insurance renewal while we abroad and the price is fixed for 3 years Reviewed on: 30th September 2021

Cover at a reasonable cost

I rarely move insurer but sometimes premium rises make me look at alternatives. Saga gave me a good quote with assurance that it would be maintained for next year if no major changes happen. Reviewed on: 30th September 2021

Simply the best!

Extremely helpful, polite and friendly service over the phone. I am very pleased with my car, pet and house insurance which is priced reasonably and affordable. Reviewed on: 30th September 2021

Good exprience

No problems, good company to deal with. Reviewed on: 30th September 2021

Incredibly responsive and helpful

Someone drove into me and the response and help I received was second to none. They handled everything from replacement car to repair and return and at no cost or penalty to me Reviewed on: 30th September 2021

Excellent product.

Excellent customer service when setting up the insurance Reviewed on: 30th September 2021

easy to understand help and advice

car insurance spot on, and household insurance advice excellent Reviewed on: 30th September 2021

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