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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

86% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga Experience

Recently had a minor RTA that was not my fault, contacted Saga and they were so helpful. Reviewed on: 26th September 2025

Value for money

Ease of renewal ,excellent communication,value for money. Reviewed on: 26th September 2025

I've been with saga for numerous years.

I've been with saga for numerous years.ive never had any problems .even on making changes to my policy .it was sorted very easily.the operatives are very clued up Reviewed on: 26th September 2025

Very competitive car insurance quote

Very competitive car insurance quote Reviewed on: 26th September 2025

Good experience

All good - easy to deal with - no problems Reviewed on: 26th September 2025

Excellent service and efficient.

Never used them to handle a motor claim as I have not had a claim. Service with regard to changing my car details mid term was excellent when I change my car. Always answered my call very quickly and made the experience of changing my car insurance mid term easy . Reviewed on: 26th September 2025

Very competitive quotation, well know company for se...

Very competitive quotation, well know company for seniors Reviewed on: 26th September 2025

Fixed price deals

Took out car insurance with the 3 year fixed price deal - it will automatically renew so I don't have to stress about looking around Reviewed on: 26th September 2025

Price held for 3-years and cheaper than other onsite...

Price held for 3-years and cheaper than other onsite companies Reviewed on: 26th September 2025

Very helpful when talking on the phone.

Very helpful when talking on the phone. I could tell that the staff knew what they were talking about. Reviewed on: 26th September 2025

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