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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good company.

Helpful, easy process taking out insurance. Pleasant and efficient staff. Competitive rates compared with other companies. Reliable. Reviewed on: 26th September 2025

Renew of car insurance

My renew price was too much but I spoke to a girl in cus/svs in Africa and she was brilliant, her English was impeccable and so was the service she gave . Reviewed on: 26th September 2025

Outstanding customer service, great value for money...

Outstanding customer service, great value for money and great company Reviewed on: 26th September 2025

Very good customer service and caring company

Very good customer ser snd caring company Reviewed on: 26th September 2025

Best value for money.

I find Sage one of the best value for money regarding my car insurance Reviewed on: 26th September 2025

Very easy to arrange for both of our cars and a comp...

Very easy to arrange for both of our cars and a competitive price. Reviewed on: 26th September 2025

Saga Experience

Recently had a minor RTA that was not my fault, contacted Saga and they were so helpful. Reviewed on: 26th September 2025

Value for money

Ease of renewal ,excellent communication,value for money. Reviewed on: 26th September 2025

I've been with saga for numerous years.

I've been with saga for numerous years.ive never had any problems .even on making changes to my policy .it was sorted very easily.the operatives are very clued up Reviewed on: 26th September 2025

Very competitive car insurance quote

Very competitive car insurance quote Reviewed on: 26th September 2025

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